FAQS

 

 

Where is your studio located?

I have a 1600 sq ft studio in Vandalia Towers (the newly renovated old King Koil mattress factory, which can be seen here), which is conveniently located off I94 and Vandalia (what I like to consider the northern border of Minneapolis and St Paul).  My studio address is 550 Vandalia Street, Suite 305, St Paul, MN 55114.  Outdoor sessions are often held just north of the Twin Cities (Blaine, Anoka, Coon Rapids) but we can work together to find the perfect location for your session.


 

Where can I find out information on session pricing?

For general information on the sessions and pricing, click HERE to view my investment page, or feel free to contact me and I’d be happy to send you my full pricing and product information.

 


 

How do I book a portrait session?

The quickest way to reach me is to email through the contact tab at the top of this page.  I can usually respond the fastest this way (and while you’re there, don’t forget to check the box to sign up for my newsletter so you’re the first to know about what’s going on at the studio, model calls, and upcoming events).  In addition to the contact link, you can email me directly at info@melissakleinphotography.com.

 


 

What happens after I book my session?

After you decide to book your session with me, I will send an invoice for the session fee to reserve your date.  I like to talk to my clients before their sessions (either in person or via phone or email) to get to know them better and talk about what types of images they’d like from their session.  If you’re planning on a styled session, I will ask you to come to the studio to view the different wardrobe options and see what works best for you.  We can discuss clothing, location options, and go over any questions you might have.  We can also nail down a session date at this time if it hasn’t already been discussed.

 


 

What happens after my session?

After your session, your images will be ready for viewing in approximately three weeks.  We can then schedule an appointment to come to the studio to view printed proofs and place your order.  Online galleries are also available for 3 days.  If you are unsure of what you would like to do with your images, or if you want to view some different ways to display your images, a studio viewing/ordering appointment will probably be the most helpful.  This will be your chance to view and order any prints, products, and collections you wish to purchase, and I will be there to help guide you through everything and help answer questions you might have.  Most prints and products ordered arrive within four weeks.  Once everything is in, I inspect your order for accuracy and make sure everything is up to my high quality standards.  Your order can then be picked up at the studio or mailed/hand delivered to your home.

 


 

Do you offer gift certificates?

Yes!  Gift certificates can be purchased for any denomination, and can be mailed out either to the purchaser or directly to the recipient.  If you are having a baby shower and booking a newborn session with Melissa Klein Photography, I offer photography gift registries, too, so that friends and family can gift you a part of your portrait session.  Contact me for more details.

 


 

Do you offer payment plans?

Yes!  I understand that custom photography can be a big investment.  A lot of clients tell me they have saved up for quite a while, just to come to me for their family portraits, and I feel honored!  If you need to split up your payments, we can work with that.  Payments can be spread over 6 months.  No products will be ordered until payment is made in full, but I promise you they will be worth the wait.

 


 

Besides your website, where else can I find you online?

Instagram (for personal posts and behind-the-scene photos): www.instagram.com/melissakleinphotography

Facebook (to view recent images and keep up to date on what’s going on at MKP): www.facebook.com/melissakleinphotography.llc

Come join my new MKP Facebook group!  This is where I will be posting model calls, studio updates and specials, sneak peeks, and valuable info on new products, limited edition session ideas and dates, and more:  https://www.facebook.com/groups/MKPVIP/

 

 

 

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